Privacy Policy

Last updated: 1 May 2025  |  Applies to: digitalfrag.pro

DigitalFrag ("we", "us", "our") operates the website located at https://digitalfrag.pro. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website and use our free social games platform.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained in that Act. Our ABN is 74 123 456 789 and our registered address is Level 5, 1 Market Street, Sydney NSW 2000, Australia.

1. Information We Collect

We may collect the following categories of personal information:

• Contact information: Name, email address, and phone number when you submit our contact form or subscribe to our newsletter.
• Usage data: Information about how you interact with our website, including pages visited, time spent, game interactions, browser type, operating system, and IP address.
• Device information: Device type, screen resolution, and browser settings collected automatically via cookies and similar technologies.
• Communications: The content of messages you send us through our contact form.

We do not collect financial information, payment card details, or any real-money transaction data. Our platform involves no real-money gaming whatsoever.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To operate and maintain our website and social games platform.
• To respond to your enquiries and provide customer support.
• To send you newsletters and game updates (only if you have subscribed and consented).
• To analyse website usage and improve our services.
• To enforce our 18+ age policy and Terms of Use.
• To comply with applicable laws and regulations.
• To prevent fraud and ensure the security of our platform.

3. Legal Basis for Processing

We process your personal information on the following legal bases:

• Consent: Where you have given us explicit consent (e.g., newsletter subscription, contact form submission).
• Legitimate interests: To operate and improve our platform, provided these interests are not overridden by your rights.
• Legal obligation: Where we are required to process data to comply with Australian law.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on digitalfrag.pro. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: We may share data with trusted third-party service providers who assist us in operating our website (e.g., hosting providers, analytics services), subject to confidentiality obligations.
• Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 2 years. Newsletter subscriber data is retained until you unsubscribe. Usage and analytics data is retained for up to 26 months.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Under the Australian Privacy Act and APPs, you have the following rights:

• The right to access the personal information we hold about you.
• The right to correct inaccurate or incomplete personal information.
• The right to request deletion of your personal information (subject to legal obligations).
• The right to withdraw consent at any time where processing is based on consent.
• The right to complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us at [email protected].

9. Children's Privacy

Our website and games are strictly for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have inadvertently collected information from a person under 18, we will take immediate steps to delete that information. If you believe we may have collected information from a minor, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites (such as responsible gaming resources). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Officer:

• Email: [email protected]
• Post: Privacy Officer, DigitalFrag, Level 5, 1 Market Street, Sydney NSW 2000, Australia
• Phone: +61 2 9876 5432 (Mon–Fri, 9am–5pm AEST)

We will respond to all privacy enquiries within 30 days.